MS Customer Support

All these are courtesy ruhi. And, since I adore my own writing, I couldn't avoid pasting it here! The discussion was on how bad Microsoft's error messages were, and I helped to digress it to something else!

• Adam // Oct 4th 2006 at 4:49 am

  This one is a classic, just to imagine a 5000 word essay you have just finished and then this message comes up

  Having been erased,
  The document you’re seeking
  Must now be retyped.

  Gold !!

• ruhi // Oct 4th 2006 at 10:55 am

Oh yes! And can you believe it- This stuff happened to me like 3 times when i was working on a paper last semester. it took me 5 hours to do something which should have taken only about an hour

Also, the other day, I made some changes to my paper, I pressed ctrl +S, and emailed the copy to a friend, but the changes didnt get saved I re-did the thing as usual!!!!

• TeleRavi // Oct 5th 2006 at 6:50 pm

Let me try to imitate the MS Customer Support on the big mess-ups that ruhi talked about! (In reality, this is just a façade, just to make the comments I wish to give look more polite and impersonal…hehe!)

For the first one:
Dear Ruhi,
The recommended practice is to switch to another m/c, once you see that it doesn’t work the first time, giving yours’ some rest!
In fact, a simple shutdown works amazingly with Windows. Here’s a self-help guide on how to safely shutdown your m/c .
Wish you an impeccable experience with MS.
Thanks,
MS Customer Support
‘It’s foolishness to repeat the same mistake twice’ - famous quote.
PS: Now, think about thrice!

For the second one:
Hi Ruhi,
The problem you mentioned seems to be with your keyboard ‘Ctrl’ key. Here’s a bonus user-tip that we do not even provide in our user manuals: Whenever you save a word document, please press the Ctrl+S key thrice, and then press the floppy disk symbol on the top menubar twice. Then go ahead and do menubar File > Save, and also, File > Save as…to save a backup copy in another location. It is recommended to save the backup copies in removable drives. The above comprehensive routine has been derived by experienced users after detailed impact analysis and necessary risk assessment.
If your problem persists, please buy a new keyboard, and treat it with compassion.
Hope this helps!
Thanks,
MS Customer Support.